Wednesday, July 31, 2019
M&Mââ¬â¢s Case Study Essay
1. Introduction and Background The major purposes of effective leadership and management consist in timely monitoring of organisational environment, development of adequate responses to environmental challenges and further strategic planning and changes[1]. Relevant leadership strategies and implications can solve numerous business challenges and help organisations to overcome diverse external as well as internal pressures and crises[2]. This strategic report is aimed at the identification of the key business challenges of M&Mââ¬â¢s through external and internal analysis and further development of solutions and specific recommendations on how effective leadership can meet these challenges in this organisation. M&Mââ¬â¢s is a popular confectionary brand, which belongs to Mars Incorporated. The brandââ¬â¢s name is an abbreviation for its creators such as Mars and Murrie. The main products of M&Mââ¬â¢s are chocolate and peanut colourful candies with the letter ââ¬Ëmââ¬â¢ on one side[3]. The product was firstly launched during the World War II, and the main customer of M&Mââ¬â¢s was the US army. In 1980, the firm began its foreign market expansion[4]. Nowadays, Mars Inc., the parent company, is one of the biggest confectionery manufacturers in the world. M&Mââ¬â¢s chocolate beans are sold in more than 70 countries around the world. The company employs more than 40,000 people all over the globe. It should be noted that M&Mââ¬â¢s is a private firm, which started from a family business. In 2010, total revenue of the parent company, Mars, constituted $30 billion[5]. M&Mââ¬â¢s uses flat organisation structure, which makes the company very responsive to the needs of its em ployees as well as customer. The main competitors of M&Mââ¬â¢s are Hershey, Nestle, Cadbury and Kraft Foods[6]. M&Mââ¬â¢s business strategy consists in maintaining high quality of the production alone with high volume and low prices. 2. Environment Monitoring Research and development (R&D) department has always been of great importance for M&Mââ¬â¢s. It has been mentioned in the background that multi-level efficiency is one the main principles of the firm. To achieve this efficiency, the company relies on its own market research and general industry publications and analyses[7]. The companyââ¬â¢s success formula consists in in-depth customer engagement practices, through which tastes and preferences of customers are studied and analyses. For instance, in 2002, M&Mââ¬â¢s monitored customer environment through the internet survey method, when the target population was proposed to select a new colour if candies. As a result, purple candies were added to M&Mââ¬â¢s production[8]. Furthermore, it should be noted that in the early 2000s, the external environment began to rapidly change. In response, M&Mââ¬â¢s needed to develop adequate measures and strategies in order to remain competitive the market. In this case, M&Mââ¬â¢s decided to implement the ââ¬Ëlaunch and learnââ¬â¢ approach, which can be considered another successful method of monitoring the environment[9]. As a result, ââ¬ËMy M&Mââ¬â¢sââ¬â¢ brand was introduced to the customers. The main idea of the new brand consisted in customisation. Customers could order chocolate beans, but instead of the letter ââ¬Ëmââ¬â¢, they could request their names or even images. In-depth market research and monitoring were also made after the launch of the new sub-brand. The new product turned out to be successful and appreciated by customers. In addition, it should be noted that M&Mââ¬â¢s uses the benchmarking method when new marketing strategies are tested in smaller focus groups[10]. 3. External and Internal Analysis In order to understand external environment of a company, the PESTEL framework is frequently implemented. It should be noted that PESTEL is an acronym, which stands for political, economic, social, technological, environmental and legal environmental factors[11]. Political â⬠¢ M&Mââ¬â¢s sells its chocolate beans in more than 70 countries all over the world[12]. If the government of a country is unstable, it can negatively affect the firm and its sales. For instance, quotas on imports and other restrictions may be introduced. In these conditions, M&Mââ¬â¢s will be able to bring only a specific amount of chocolate beans to the local market. The main examples of such countries are Serbia, Thailand, China, etc.[13]. â⬠¢ The main M&Mââ¬â¢s markets of presence are the US and the UK, which are characterised by low political risks[14]. Economic â⬠¢ The global economic crisis has negatively affected customersââ¬â¢ buying capacity. However, it should be mentioned, that chocolate beans are a fast-moving consumer good. Thus, it can be sold quickly even during economically pressing times and at low prices unlike cars and electronics, which are durable and high-priced commodities[15]. â⬠¢ As a multinational company, M&Mââ¬â¢s opens new factories in different countries. The company hires employees and helps to decrease unemployment in developing economies such as Brazil, Kazakhstan, Mexico, etc. In turn, M&Mââ¬â¢s also suffers from unemployment and other macroeconomic conditions in these economies. â⬠¢ The market has reached maturity yet, neither in the US, nor in other countries[16]. Social â⬠¢ The company produces chocolate beans, which are demanded by wide categories of buyers, from kids to adults. â⬠¢ The companyââ¬â¢s products are very popular with special events such as weddings and birthdays. â⬠¢ The public is worried about the quality standards used in the company[17]. Technological â⬠¢ Contemporary marketing strategies require from M&Mââ¬â¢s using online sales and online customer involvement. Customer engagement marketing methods are also required where the internet serves as the playground[18]. Environmental factors â⬠¢ Chocolate beans production cannot be classified as highly damaging to the environment and employeesââ¬â¢ health. â⬠¢ However, M&Mââ¬â¢s depends on the production of cocoa beans and weather conditions in which they are cultivated. Such input material as cocoa beans are unlikely to run out[19]. Legal factors â⬠¢ M&Mââ¬â¢s has to follow the regulations of the US Department of Agriculture (USDA), Environmental Protection Agency (EPA) and Food Drug Administration (FDA) on the chocolate candies production[20]. â⬠¢ M&Mââ¬â¢s has to follow the legislation in all countries where it operates. â⬠¢ M&Mââ¬â¢s has to protect its employeesââ¬â¢ rights and freedoms. The next step of environmental scanning is SWOT analysis. This analytical framework will help to identify the companyââ¬â¢s internal, including strengths (S), weaknesses (W), opportunities (O) and threats (T)[21]. The SWOT analysis also helps to determine whether the companyââ¬â¢s resources and capabilities are enough to compete with other organisations in the marker[22]. Strengths â⬠¢ Strong and well-known brand name; â⬠¢ Belonging to the family of the largest confectionary firm; â⬠¢ M&Mââ¬â¢s operates in over 65 countries around the globe[23]; â⬠¢ Good reputation among customers and suppliers; â⬠¢ High operational efficiency; â⬠¢ High-quality products[24]; â⬠¢ M&Mââ¬â¢s chocolate beans are the best selling candies in the market; â⬠¢ New brand ââ¬ËMy M&Mââ¬â¢sââ¬â¢, which offers customisation; â⬠¢ Strong leadership and teamwork; â⬠¢ Good resource allocation; â⬠¢ Ability to listen to employeesââ¬â¢ and customersââ¬â¢ ideas[25]. Weaknesses â⬠¢ M&Mââ¬â¢s promotional campaigns require considerable funding; â⬠¢ Employees are resistant to change; â⬠¢ Complex business environment, which causes interest conflicts; â⬠¢ Flat organisational structure has some disadvantages. For example, one employee may have a few bosses. Furthermore, this structure type may limit the companyââ¬â¢s growth. â⬠¢ Mars Incorporated was criticised for contracting with low-cost African suppliers of cocoa beans, who used child labour[26]; â⬠¢ Lack of innovative ideas and no recent innovations in the product range. Opportunities â⬠¢ Further market expansion; â⬠¢ Wider diversification of products in the foreign markets; â⬠¢ To meet customer demand; â⬠¢ Technology improvement and development[27]; â⬠¢ Innovation; â⬠¢ Creation of brand-new goods; â⬠¢ Elimination of disadvantages related to flat structure[28]. Threats â⬠¢ Lack of innovations can cause shifts in consumer tastes. To be more specific, customers can stop buying old and outmoded candies and start buying new candies with innovated product and package design. â⬠¢ The number of competitors may increase[29]; â⬠¢ Further growth of trade barriers; â⬠¢ Decrease in consumer demand; â⬠¢ M&Mââ¬â¢s rivalsââ¬â¢ innovated design can give competitive advantage. The Cultural Web analysis helps to see a more comprehensive and bigger picture of the companyââ¬â¢s culture[30]. The framework consists of 6 separate dimensions, which are stories, symbols, power structures, organisational structures, control systems and rituals and routines[31]. Stories Mars Incorporated, the owner of M&Mââ¬â¢s, is one of the greatest examples of the so-called ââ¬ËAmerican dreamââ¬â¢ realisation. Founded in 1911, Mars became a multi-national company with more than 50,000 employees very quickly. Workers of the firm are viewed as the most valuable asset. This idea is one of the main companyââ¬â¢s focuses. Employees work in a highly motivating and inspiring environment[33]. They are given bonuses for coming to work on time, which stimulates their performance and productiveness[34]. Symbols Small panned chocolate candies covered with coloured edible shell, which does not allow chocolate to melt in oneââ¬â¢s hands, prove to be the major symbol of the company. Furthermore, the letter ââ¬Ëmââ¬â¢, which stands for M&Mââ¬â¢s name is a highly recognisable symbol. In addition, excellent quality and great taste have made M&Mââ¬â¢s the worldââ¬â¢s best selling candies[35]. Power Structure Mars Incorporated, the parent company of M&Mââ¬â¢s, was established as a family business. It was founded by Frank Mars in 1911 in Tacoma. Today, John Mars, a grandson of Frank Mars, is the chairman of the company. Paul Michaels is the companyââ¬â¢s CEO at the moment. All the serious decisions in the company are made by the members of the Mars family[36]. Middle managers are given less power in the organisation. They are responsible for ââ¬Ëinsiderââ¬â¢ management, and do not participate in taking strategic decisions. Organisational Structure The company has a flat organisational structure. This means that the number of intermediates between top managers and employees is reduced to a minimum. Hence, the role of middle managers is nearly eliminated[37]. Employees are actively involved the corporate decision-making process and can easily access the senior management. This type of organisational structure allows improving communication between management and workers. The company is teamwork oriented, which is another benefit of the flat structure type[38]. Control Systems It has been mentioned that one of the major corporate values and principles in Mars and M&Mââ¬â¢s is efficiency. The companyââ¬â¢s aim is to generate the maximum revenue using minimum input materials and resources. Another important value is quality, which needs to be given considerable attention and accurately controlled. The company relies on an internal control system, which guarantees achievement of such objectives, as efficiency and compliance with the relevant laws and regulations. Other departments of the organisation are manufacturing, marketing, sales, human resource, research and development, supply, communications and finance[39]. Rituals and Routines Unchanged design of chocolate beans since 1941 may be viewed as one of the key rituals of M&Mââ¬â¢s. The firm regularly organises informal events for its employees, which improve communication between organisational members and facilitate learning in the workplace. The slogan of the company illustrates the main distinctive feature of M&Mââ¬â¢s chocolate beans: ââ¬Å"Melt in your mouth, not in your handsâ⬠[40], which builds strong associations with M&Mââ¬â¢s candies. This slogan stimulates customers to test the firmââ¬â¢s promise. Hence, eating chocolate beans that do not melt in hands has become another important ritual. Another important analytical framework, which helps to understand the overall degree of rivalry in the industry where the company operates, is Porterââ¬â¢s Five Forces[41]. According to this model, each industry is influenced by five forces, namely supplier power, buyer power, threats of new entrants, threats of substitutes and degree of rivalry. Supplier power There are plenty of suppliers all over the world that sell cocoa beans. M&Mââ¬â¢s buys considerable amount of cocoa beans and is dependent on prices set by the suppliers. Even insignificant growth of prices can result in increase in the prices for the final production by M&Mââ¬â¢s. On the other hand, M&Mââ¬â¢s can easily switch suppliers since it does not have long-term obligations. Thus, supplier power is low[42]. Buyer power M&Mââ¬â¢s is presented in more than 70 countries. This means that the firmââ¬â¢s customers are many and they are highly fragmented. No single customer can significantly impact M&Mââ¬â¢s and their pricing policy. It can be concluded that the buyer power is low[43]. Threats of new entrants New entrants in the confectionery market are possible. However, new market players need to meet huge capital requirements in order to enter the market and start accumulating large market share. For this reason, it may be assumed that the threats of new entrants are medium[44]. Threats of substitutes There are plenty of other large multinational companies and highly recognisable brands in the confectionary market (e.g. Kraft Foods, Nestle, Hershey Co and Cadbury). If M&Mââ¬â¢s will demonstrate weak innovativeness and creativeness in product range, customers can easily switch to alternative manufacturers and their goods. Threats of substitutes may be evaluated as high[45].
Tuesday, July 30, 2019
How to being a successful student Essay
We all experience some sort of education during our lifetime, whether we succeed or fail depends completely on ourselves. To be a successful student there are a few guidelines you should follow. Attend all classes wherever possible, manage your time efficiently and put drive and effort behind your learning. Following these three guidelines will help to ensure a successful and fruitful educational career. The first step to being a successful student is attendance. Regardless of the teaching format, whether it is boring or simply impossible, attending class is a key to success. Even if all of your readings are complete and you feel comfortable with the information attend class and listen to the material as it is discussed in class. Make note of the teacherââ¬â¢s point of view and the topics that are covered in more detail, chances are you will see them again on a test or exam. Take notes on pertinent information and on subject matter that you do not quite understand and need to clarify. Attending class will ensure that you familiarize yourself with the knowledge you gain and that that knowledge will be easily recalled when most needed. The next step to being a successful student is time management. Organize your time between school, work and your social life very carefully. To be an efficient student you must balance your free time be sure to plan a loose schedule that you can keep day in and day out. Designate a certain number of hours to studying, reviewing and homework and try to keep the hours as consistent as possible. Do not study for extended periods of time; try studying for shorter intervals more often instead of studying for hours on end. You will find that your attention span stays focused and studying goes by much faster.
Organisational Development Strategy
Introduction Change is a constant thing and this transpires within world in many ways. As the world becomes more complicated and increasingly intertwined, changes ostensibly far away affect us. Thus, change may sometimes appear to occur frequently and arbitrarily. We are gradually becoming cognizant of how connected we are to one another and to our world. Organizations must withal be cognizant of their holistic nature and of the ways their members affect one another.The incredible amount of change has coerced individuals and organizations to visually perceive ââ¬Å"the immensely colossal pictureâ⬠and to be cognizant of how events affect them and vice versa. Organization development is a new term which means a conceptual, organization-wide effort to increment an organization's efficacy and viability. Warren Bennis has referred to OD as a replication to transmute, an intricate educational strategy intended to transmute the notions, attitudes, values, and structure of an organiza tion so that it can better habituate to new technologies, markets, challenges, and the dizzying rate of change itself.OD is neither ââ¬Å"anything done to better an organizationâ⬠nor is it ââ¬Å"the training function of the organizationâ⬠; it is a particular kind of change process designed to establish a particular kind of end result. OD can involve interventions in the organization's ââ¬Å"processes,â⬠utilizing behavioural science knowledge organizational reflection, system amelioration, orchestrating and self-analysis. International Business Machines Corporation (IBM), incorporated on June 16, 1911, is an information technology (IT) company.IBM operates in five segments: Global Technology Services (GTS), Global Business Services (GBS), Software, Systems and Technology and Global Financing. GTS primarily provides IT infrastructure services and business process services. GBS provides professional services and application management services. Software consists pri marily of middleware and operating systems software. Systems and Technology provides clients with business solutions requiring advanced computing power and storage capabilities. Global Financing invests in financing assets, leverages with debt and manages the associated risks.In May 2012, the Company acquired Varicent Software Incorporated. In May 2012, the Company acquired Vivisimo. In June 2012, the Company acquired Tealeaf Technology, Inc. On August 1, 2012, Toshiba Tec Corporation acquired the retail store solution business from IBM. In September 2012, it acquired Butterfly Software Ltd. In October 2012, it acquired Texas Memory Systems. In October 2012, the Company announced the opening of three new branch offices in ASEAN, which are located in the cities of Ipoh and Malacca in Malaysia and Bandung in Indonesia, and announced the opening of three new branches across Brazil.In December 2012, the Company acquired Kenexa. In February 2013, it completed the acquisition of StoredIQ. In April 2011, the Company acquired TRIRIGA, Inc. In October 2011, the Company acquired i2. In October 2011, the Company acquired Algorithmics. In October 2011, it acquired Q1 Labs Inc. In November 2011, the Company opened in Romania its European site for developing and testing IBM switch and networking hardware and software. In December 2011, the Company completed the acquisition of Curam Software Ltd. In January 9, 2012, the Company acquired Platform Computing. In January 11, 2012, the Company acquired Green Hat.In February 1, 2012, the Company acquired Emptoris Inc. In February 15, 2012, the Company acquired DemandTec Inc. In February 10, 2012, the Company completed the acquisition of Worklight. In March 2012, the Company opened a new branch office in Ludhiana, Punjab, India. (http://www. reuters. com/finance/stocks/companyProfile? symbol=IBM) In 1992-1993, IBM began to lose money and struggled to meet payroll for the over 300,000 employees because of the changing market landsca pe. Louis Gerstner, the recently appointed CEO, saved the company by changing IBMââ¬â¢s culture and business model.As we know now one of IBMââ¬â¢s core businesses is consulting, which had not been a key component of the legacy model. It seemed like IBM was facing a similar, if perhaps more dire, situation to Merrill Lynch in the mid 2000ââ¬â¢s. (http://professorjickblog. com/post/4194417315/organizational-change-at-ibm) IBM helped pioneer information technology over the years and it stands today at the forefront of a worldwide industry that is revolutionizing the way in which enterprises, organizations and people operate and thrive. The pace of change in that industry, of course, is accelerating, and its scope and impact are widening.In these pages, you can trace that change from the earliest antecedents of IBM, to the most recent developments. You can scan the entire IBM continuum from the 19th century to the 21st or pinpoint ââ¬â year-by year or decade-by-decade â⬠â the key events that have led to the IBM of today. (http://www-03. ibm. com/ibm/history/history/history_intro. html) IBM has been in the industry for a hundred years already but this paper will focus on the organizational changes and developments with the company for the past 20 years. Brief HistoryIn 1911 IBM was first incorporated in New York as the Computing-Tabulating-Recoding Company. The companyââ¬â¢s history, however, can be traced back to 1890, when the United States was receiving waves of immigrants. To meet the needs of measuring population the US Census Bureau sponsored a contest to find the most efficient means of tabulating census data. The contest was won by German immigrant and Census Bureau statistician, Herman Hollerith. Hollerith formed the Punch Card Tabulating Machine Co. in 1896. In 1911 Hollerithââ¬â¢s company merged with Computing Scale Co. f America and International Time Recording Co. to form Computing-Tabulating-Recording Co. The company manufactur ed and sold products ranging from commercial scales and industrial time recorder to meat and cheese slicers, tabulators and punch cards. In the beginning the company operated in New York City only. Within a short period of time, however, it quickly expanded its office and plants to other parts of New York State, Washington, DC, Ohio, Michigan and Toronto, Canada. In 1914 Thomas J. Watson joined the company and became the president of the company within eleven months.Under his leadership the company continued to expand its products and services. At that time the company focused on producing large scales custom built tabulating solutions for businesses. Within ten years Watson had expanded the companyââ¬â¢s business operations to Europe, South America, Asia and Australia and in 1924 the company was renamed International Business Machines Corporation (IBM) to reflect the firmââ¬â¢s worldwide expansion IBM refers to the decades between 1939 and 1963 as the ââ¬ËEra of Innovation ââ¬â¢. During this period the companyââ¬â¢s product line expanded ignificantly. In 1891 IBM introduced personal computers (PCs) for small businesses, schools and homes. For first time, IBM collaborated with Intel and Microsoft to produce personal computers. In 1985 IBM introduced local area networks (LAN), which permitted PC users to exchange information and share printers and files within a building or complex. IBM established a foundation for network computing and numerous applications of PCs. In 1993 Louis V. Gerstner, Jr, a former executive at American Express, Nabisco and McKinsey & Co. joined IBM as CEO. Gerstner emphasized the need to provide integrated solutions for the companyââ¬â¢s customers. He also decided to keep company, together instead of splitting it into separate independent companies. Today IBMââ¬â¢s strength lies in its combined expertise in solutions, services, products and technologies. http://historyofbusiness. blogspot. com/2009/04/brief-history-o f-ibm. html How IBM does their Organizational Development IBM has launched one of its companies fixating on business strategies and development.So therefore, they will be one of the good companies that we can optically canvass and study how they remain successful over the years. IBM Global Business Services offers one of the largest strategy & transmute practices in the world, their strategy & transmute practice amalgamates business strategy with technology insight to help organizations develop, align and implement their business vision across four strategic dimensions ââ¬â business strategy, operating strategy, organization change strategy and technology strategy ââ¬â to drive innovation and magnification.This is withal one of the reasons why IBM is capable of transmuting quickly and successfully. Instead of going with the latest trends, they mold, develop and lead them. By combining the proven talent with the deep research, scale and scope of IBM, they have built a unique approach to industry solution development. This approach allows them to address the opportunities that matter most and deliver business outcomes with faster time-to-value.The IBM strategy and transformation practice helps expand the horizon possibilities while implementing with rigor. Its three areas of competence are aligned to drive opportunity and execute across the value chain. The insight provided by innovation and growth services allows setting an overall direction for the organization by developing sustainable business, customer and technology strategies. Their capabilities within the operations and finance area help optimize how the organization functions to drive higher performance.And finally, with organization and people expertise, they can develop and lead the talented individuals who create value and competitive advantage. With over 100 years of business and technology experience, IBM has demonstrated its ability to drive performance through continuous transformation of their business model, operations, technology and workforce. Their strategy and transformation practice draws upon these experiences as well as extensive IBM assets and best practices.With consultants in over 170 countries and deep expertise in 17 industries, IBM has proven the effectiveness and value of its approach. IBM thought leadership and research ââ¬â acknowledged by analysts as among the best in the industry ââ¬â are based on market-driven intelligence, in-depth interviews, and our own transformation story. IBM has a long track record of success in helping companies chart a course for business transformation.This commences with strategic orchestrating that can envision a broad range of future scenarios. Their consultants fixate on results, through the development of business models and executable strategies that foster innovation, sustainable magnification and profitability. They help companies and organizations build on key strategic drivers such as new product and accommodation offerings, dynamic market opportunities, new channels and greater customer insight to create greater competitiveness.Our team of strategists provides a clear roadmap for differentiation predicated on business model innovation, implemented through efficient processes and operations. Definitely by doing this, they have also implemented these strategies within their organization and have proven to have good results. (ftp://public. dhe. ibm. com/common/ssi/ecm/en/gbb03089usen/GBB03089USEN. PDF) The processes and strategies that they have developed and proved over the years are also the factors why their organization is very stable.According to their website, below are some of the services that they offer and most likely apply within their organization as well. IBM's Organization and Workforce Transformation offering assists clients with two transformational imperatives: firstly, it enables them to transform their workforce into the productive, innovative and high-performan ce force necessary to survive and thrive; secondly it manages the people elements in any transformation being undertaken (process optimization, business model transformation, etc. Our services include: * Learning transformation: Addresses the need to inspire and equip people in business to improve performance, skills and knowledge for the following results: aligning learning initiatives with organizational and business goals, developing learning strategies, and harnessing the power of technology to enhance learning and performance. Talent management: Design strategies and solutions to align talent management with business priorities, covering talent sourcing, performance, succession management and rewards and recognition. This solution includes process design, systems implementation, change management and talent analytics. * Social business: Drive innovation and growth by connecting people to people, people to data and information, and people to personal and institutional knowledge inside an organization and across the larger organizational ecosystem. Workforce analytics and optimization: This offering leverages analytics to design evidence-based strategies and practices for optimizing workforce performance and productivity to develop information strategies, and a workforce measurement framework, which can help identify key metrics and align with employee goals. Organization design: Organization design enables enterprises to align their organization with new or existing business models and strategies to maximize effectiveness by clarifying work responsibilities and redefining jobs and their relationships to one another (structure), governance mechanisms, and other organizational elements to drive new behavior supporting strategic change and business results. * Change management: Change management is a roactive and systematic approach to deal with change from the perspective of an organization, a group, or at the individual level. Change management helps ensure that people impacted by the changes (technology) understand, accept and commit to changes; thereby mitigating risks and achieving long term benefits faster. (http://www-935. ibm. com/services/us/gbs/strategy/talent-and-workforce-management. html) During the course of the changes that took place in their organization, there were challenges encountered.Based on the researches conducted, below are the most significant challenges that took place when implementing their change projects. 1. Changing mindsets and attitudes 2. Corporate culture 3. Complexity is underestimated 4. Shortage of resources 5. Lack of commitment of higher management 6. Lack of change know how 7. Lack of transparency because of missing or 8. wrong information 9. Lack of motivation of involved employees 10. Change of process 11. Change of IT systems 12. Technology barriersAnd based on the challenges mentioned above, they were able to come up with factors that contributed to the successful change. It is normal to ha ve resistance to different types of change especially having a big organization like IBM. Below are some factors that contributed to the effectiveness of the different changes in their organization: 1. Top management sponsorship 2. Employee involvement 3. Honest and timely communication 4. Corporate culture that motivates and promotes change 5. Change agents (pioneers of change) 6. Change supported by culture . Efficient training programs 8. Adjustment of performance measures 9. Efficient organization structure 10. Monetary and non-monetary incentives ftp://public. dhe. ibm. com/common/ssi/ecm/en/gbe03100usen/GBE03100USEN. PDF The most fruitful success strategy is to begin with leadership tools, including a vision or story of the future, put the change in place with management tools, such as role definitions, measurement and control systems, and use the pure power tools of coercion and punishments as a last resort, when all else fails.The purpose of business strategy is to exploit t he capabilities of the company to gain and sustain competitive advantage in accommodating the desiderata of customers in a chosen rialto. An effective business strategy will provide good answers to questions on business scope, customersââ¬â¢ needs, how the enterprise will exploit its advantages, and on how competitive advantage will be achieved. It will withal describe the main actions compulsory to implement the strategy and the reasons why the vicissitudes are compulsory.Summary All in all the reason for IBM Global Business Servicesââ¬â¢ success is because they have methods and strategies that have been tried and tested over the years that they have been in this industry. Also one of the factors for success is having open minded members of the organization who are always open and welcome to change. Somehow, the company also has its own ways to make the employees and members of the organization understand and help them to adapt through the course of these changes.Resistance t o change is normal but with proper guidance and support from the whole management team, members of the organization will feel at ease and motivated, hence, will embrace the change. Today, businesses must bring more innovative products and accommodations to market, more quickly than ever before. IBM makes utilization of best practices to help companies become more rigorous in their approach to development and lifecycle issues ââ¬â not only to ameliorate speed and cost, but withal to enable the perpetual amelioration of products
Monday, July 29, 2019
Haldol Research Paper Example | Topics and Well Written Essays - 1250 words
Haldol - Research Paper Example The last section includes concluding response to this problem. The method used is particularized examination of the literature together with the critical summarizing and personal inferences on the topic. Haldol is a brand name of an antipsychotic medication that is used by people who suffer from severe physical or mental illness and helps normalize some difficulties occurred within the mental process (Ogbru, 2012). Its generic name is Haloperidol Lactate (AHFS, 2014). This preparation has been approved by the USA Food and Drug Administration in 1967 and after that it has come on the market (Ogbru, 2012). Haldol is manufactured in tablets with 0.5, 1, 2, 5, 10, and 20 mg of Haloperidol in each; according to this oral concentrate is 1 and 2 mg/ml. Injectable solution (lactate) is considered to be 5 mg/ml while injectable solution (decanoate) stands for 50 and 100 mg/ml (Ogbru, 2012). Storage conditions for this drug are remained to be 15-30 C (59-86 F) or it corresponds to normal room temperature (Ogbru, 2012). Information about pricing of this drug has been updated in Feb 2014 and the comparative data includes facts that ââ¬Å"Haloperidol 0.5MG Tablets (SANDOZ): 90/$16.99 or 180/$22.97; Haloperidol 1MG Tablets (MYLAN): 90/$19.99 or 180/$27.98; Haloperidol 10MG Tablets (ZYDUS PHARMACEUTICALS (USA)): 60/$72.99 or 180/$202.98; Haloperidol 2MG Tablets (MYLAN): 90/$20.99 or 270/$40.96; Haloperidol 20MG Tablets (SANDOZ): 60/$124.99 or 180/$342.97; Haloperidol 5MG Tablets (MYLAN): 90/$25.99 or 270/$55.98â⬠(AHFS, 2014). Therefore, it should be admitted that price depends on the quantity of the Haloperidol in one tablet and the number of tablets in the pack. Haloperidol is widely used for the treatment of schizophrenia concerning all stages of the disease ââ¬Å"including acute psychotic episodes as well for long-term stabilization and to minimize risk of relapseâ⬠(AHFS, 2014). Also, prolonged antipsychotic therapy for people who suffer from
Sunday, July 28, 2019
The relation of color psychology in Fashion Design Research Paper
The relation of color psychology in Fashion Design - Research Paper Example The essay "The relation of color psychology in Fashion Design" concerns the connection between color psychology and fashion design. That said, black and white might mean something different in different cultures, as black may symbolize mourning in certain cultures, and white may symbolize death in certain cultures. The following is an analysis of the colours white and black, with regard to fashion ââ¬â why they were popularized, what they mean to society, and what they meant to two of the fashion icons who popularized black and white ââ¬â Audrey Hepburn and Marilyn Monroe, respectively. Miller (2004) describes his theory of the little black dress and why it is popular and what it means. According to Miller (2004), there are different suspects as to why the little black dress become popularized. Among these is capitalism, history, modernism, and consumption. Capitalism might be responsible for the little black dress simply because the trend began, through Coco Chanel, as indic ated below, and there were designers who were willing to capitalize on this trend. It is simply a case of giving the consumer what they want. The second suspect, according to Miller (2004) is history. According to this theory, outfitting oneself in colorful dress was a function of the rich in history. As men, and women, decided to look less wealthy, and less egalitarian, they chose black, because it made them non-descript. This goes along with the theory put forth by Rubinstein (2001), who states that the rich in Western society. maintained a kind of visual superiority to the middle class, as a way of asserting their superiority in a land where they had to compete for wealth, prestige, power and social rewards. Another historical analysis of the trend concerns Queen Victoria, who was in ââ¬Å"endless mourning,â⬠wearing black, and the black dress worn by Queen Victoria in her mourning came to symbolize mourning in general (Miller, 2004). Modernism is the third suspect on Mille rââ¬â¢s (2004) list. In particular, the aesthetics of modernism is focused upon minimalism. That said, there is also some thought that, in contrast to the theory that black and white dressing represents modernism, there is the thought that the colour black is traditional, and, therefore, designers such as Giorgio Armani have attempted to offer alternatives to black. The theory behind these offerings are that the modern woman is supposed to have security with herself and her roles, so she can leave the black behind and play around with colour (Benstock & Ferriss, 1994). Finally, Miller (2004) identifies consumption as being the reason for the black dress. In this, Miller (2004) states that women have a certain anxiety about choosing colourful dress. Even though they might want to dress in colour, they cannot bring themselves to do so, because of lack of confidence and anxiety. The ââ¬Å"little black dressâ⬠was popularized by Coco Chanel in 1926. Chanel, in general, was a fa shion icon, as well as being a fashion designer, as she introduced minimalist fashions at a time when women were still wearing large hats, corsets and high boots. According to De La Haye (1988), Chanel popularized the minimalist look because she recognized that, after the first World War, that women were yearning for a different look, one that did not demand that she continue to immobilise herself in unnatural shapes, just so that she could become fashionable. This period also coincided with the demise of the couture houses (Crane, 2000). Chanel started by designing simple, yet elegant hats
Saturday, July 27, 2019
Apt Accuracy in Forecasting Essay Example | Topics and Well Written Essays - 750 words - 1
Apt Accuracy in Forecasting - Essay Example In addition, the problem situation entails exploring other available techniques that can be used to improve short-term forecasting on an annual, quarterly and monthly basis (Emerson, 2003). On a similar note, the firm is interested in long-term forecasting ranging from 2-3 years and generation of inflation forecasts. For proper maintenance of the balance between the company objectives and customer prospects, it should be assumed that the EBBD managers are habitually required to bestow better service with limited resources (Fildes & Allen, 2011). The EBBDââ¬â¢s approach in forecasting is not only an estimation of future business but also an appeal of resources, which will ensure a steady supply of the product (Fildes & Allen, 2011). The assumption that, the monthly costs and operational budget reviews are prolific then it follows that this process is expected to provide desired results. An assumption that, this environment is constant, the benefits of effective forecasting are numerous. It is imperative to note that, placing a determined amount of product in a forecasting process, expectations that both the resources and the products are available to remain fundamental. (Fildes & Allen, 2011). This stage requires apt accuracy in a bid to meet the expectations with limited fluctuations. EBBD management like those of other companies operates under the environment of risk and uncertainty. It is imperative to note that, one of the key instruments of reducing risk in decision-making processes is forecasting. It is assumed that an immense difference exists between forecasting intended for an existing product and that intended for a new product (Fildes & Allen, 2011). Proper application of forecasting in each case can be critically ascertained in each case.
Friday, July 26, 2019
How to Assure Information Continuity and Recovery in Business Coursework
How to Assure Information Continuity and Recovery in Business Continuity Planning and Disaster Recovery - Coursework Example While numerous weaknesses may be diminished or even eradicated through technical, management, or operational resolutions as part of the stateââ¬â¢s general risk managing effort, it is practically impossible to entirely eradicate all risks. In numerous cases, critical assets may be located outside the organizationââ¬â¢s control ââ¬â for instance telecommunications or electric power ââ¬â and the organization may be incapable of ensuring their accessibility. Therefore effective disaster recovery planning, implementation, and analysis are indispensible to diminish the risk of service and system unavailability. The production environment of an organization persistently evolves. Whether that is a result of software or hardware updates, the addition or removal of systems, or changes in configuration; the variance from the recovery answer grows broader with each change, increasing the chance of the failure of the solution. The maintenance of the technology recovery solution - both plans and recovery configurations - should be kept in lock-step with the production environment. One only has to look at the quantity of preparation, documentation updates and contract upgrades that occur in support of an exercise to see thereââ¬â¢s a significant divergence which can occur over a fairly short period of time. All these factors can negatively impact recovery results. As much effort as is put into plan development, itââ¬â¢s surprising how many companies do not have sufficient detail in their recovery procedures that will support the recovery of their key technologies. Even companies that test often abandon their plans and instead rely on the knowledge of their people, or use their plans but never add the detail they need. This may be worse than not testing at all, since it creates the perception the plan will support a recovery; however if the primary team isnââ¬â¢t available during the incident, recovery can be challenging without access
Thursday, July 25, 2019
W6 Asig HMO Information Delivery Framework and Data Warehousing Essay
W6 Asig HMO Information Delivery Framework and Data Warehousing - Essay Example herefore, the information delivery framework on an organization depends on the needs and demands for information of the organization, the users of information, as well as the tools which could be tapped to generate the needed data. As an end-user information delivery specialist, one would establish a framework for a health maintenance organization (HMO) through a comprehensive assessment of the information needs. The assessment necessitates identification of various users in the HMO. The HMO is defined as ââ¬Å"an organization of hospitals, physicians, and health care providers who have joined to provide comprehensive health care services to its membersâ⬠(Gitman, Joehnk, & Billingsley, 2013). As noted, HMO members include: doctors, diagnostic and laboratory technicians, nurses, administrative staff, executive management team, suppliers, clients (patients), and other health care providers. Therefore, the kind of information that would be gathered would be sourced through the various tools noted. As emphasized, ââ¬Å"the principal class of tools comprises query and data access toolsâ⬠(Ponniah, 2010, p. 360). Using the tool selection criteria and checklist, one could design the appropriate information delivery tools based on the most prominent and pressing concerns of the HMO: delivery of high quality health care and adherence to standards of safety required by health organizations. A bulk of the information to be solicited and gathered for the HMO would include current updates on health care, advances in medical technology and applications, health care regulations, standards for safety and high quality in the delivery of patient care, financial and human resources m anagement required to support and sustain operations of the HMO. Thus, using the above framework, a similar model for the HMO could be designed according to the stakeholders
Wednesday, July 24, 2019
Boomers may be inventing aging Essay Example | Topics and Well Written Essays - 250 words
Boomers may be inventing aging - Essay Example Volunteering is a common aspect in both cohorts. However, boomers have more opportunities to render service to their families or community. Many youths are either in college or not attached to any visible opportunity to deliver service. Moreover, unlike boomers, millennial donââ¬â¢t get families at their 20s. The current technological advancements opportunities and potential crises provoke boomers to totally change aging in America. As matter of fact, boomer population is relatively higher than the previous generation. With life expectancy rising, boomers will definitely remain active past their 65th birthday to reduce dependency levels. Notably, boomers have impacted a significant change in every level of their growth. At their forties, this generation could be found in class trying to catch their young counterparts. Additionally retirement no longer depends on age and most boomers are willing and able to volunteer upon their retirement. Its time America reaps from other cultures and learns to accept the opinions of the experienced generation, given that boomers tend to actively contribute to political and managerial decision making. Moreover, following the saving schemes introduced during their middle ages, boomers are capable of purchasing their Medicare hence expected life span. Rema rkably, their savings and old age activeness positively impacts on economic growth. In a nutshell, boomers resemble the millennial in many ways, portraying activeness in their old age. In the next few decades, aging would no longer be associated with dependency but increased socio-economic
Yourself & your best qualities or leadership skills are Essay
Yourself & your best qualities or leadership skills are - Essay Example I realized that if I will work upon the ability of mine I could become a good leader. In this struggle to become an individual with good and strong leadership, I learned a lot. According to numerous others and me, the best qualities of mine are communication and emotional intelligence. Over the period with various experiences, I learnt that good communication is not just about presenting ideas in a better way but is also about good skills of listening and understanding other person point of view without any mental hindrance and pre-conceived blockage. Only an individual who is able to listen to others better will be able to make other listen to him because communication is a two-way street. Emotional intelligence helped me to understand the background, importance and value people assign to their beliefs and perception regarding any subject. This understanding helped me to communicate better by helping me to develop my communication content in a more correct manner so that it does not harm the initiative by being disregardful to the individual being communicated to. Besides these, the most important quality of a leader is his vision and strategy towards the goal and about its achievement procedure (What are Good Leadership Skills, 2007). It is necessary for a leader to have vision to see the long-term effects of the strategies in place and the future need for the organization. Only when a leader would be able to develop his strategies in regards of future benefits and goals he would be able to lead his team in a better way. This again is something, which I am learning with time and experience, and in this regard, experience is the best teacher. I firmly believe that realizing the importance of teamwork is an essential attribute of a good leader. This is because if a leader were not able to realize the importance and power of teamwork, then there would not be much difference in a leader and a dictator. A team of qualified
Tuesday, July 23, 2019
Report Detailing Network Solution for Extension Site Assignment
Report Detailing Network Solution for Extension Site - Assignment Example The router should have a minimum of three interfaces. The first interface connects directly to the server. The second interface provides a connection to the sub networks while the other one connects to the internet for synchronization with the remote back-up servers, and databases. This takes place while also allowing the system to synchronize with standard global time. The fixed port switch provides connectivity from the router to the hosts. This switch should be able to sustain the traffic on the network. The network should also support voice, video and data to be transmitted simultaneously over the network. The transmission of voice and data will facilitate communication on the network and exchange of information. The users are divided into four subnets that support an approximate equal number of hosts. This can be classified according to departments. It will improve communication between the users. The network should also allow flexibility and easy addition of new nodes such as the universityââ¬â¢s school of nursing extension site. The initial set up supports 24 hosts and these will be divided into the subnets. They should however facilitate the growth of the network, which involves the increase in data traffic and consequent increase in user activity (Alexander, 2004). The use of a local file server helps manage the data in the network. It is essential that the network have a local server for effective data management. The use of the outlined equipment will help save on costs for developing the network that supports a few users and can deliver efficiently. The networkââ¬â¢s design allows for scalability because growth in any institution is
Monday, July 22, 2019
Conformity Essay Example for Free
Conformity Essay A nonconformist is a person whose behavior or views do not conform to prevailing ideas or practices of the society. In the book Fahrenheit 451 by Ray Bradbury the main character Guy Montag was a nonconformist to his society, and in the movie Cool Hand Luke directed by Stuart Rosenberg, Luke Jackson was the nonconformist. Guy Montag was considered a nonconformist because in his society you werenââ¬â¢t allowed to read books, and he did. In Lukeââ¬â¢s society he was considered a nonconformist because he went against the jail and ran away repeatedly. Luke is more of a nonconformist compared to Guy Montag because Luke was a man who refused to be nailed down or conform to the rules and regulations of a society. Luke from the movie Cool Hand Luke was sent to jail after he cut the heads off of parking meters. He was sent to prison where he later didnââ¬â¢t conform to the rules. Luke is a nonconformist for opposite reasons than Montag. Luke wasnââ¬â¢t liked by the people in the prison at first, and kept to himself. After later having a boxing match with one of his inmates Dragline, and was repeatedly knocked down but kept getting up was respected by the inmates. Luke never cared about what people thought of him, and never had anyone influence his actions or opinions. Luke did what he wanted to, when he wanted to. Luke wasnââ¬â¢t scared to go against the law several times after he already knew the consequences, and received them before. Guy Montag from the book Fahrenheit 451 was a local firefighter for his town and was suppose to burn books but instead he read them, and had to be fugitive and flee his town. Montag is different than Luke by many reasons. Montag was always respected by society for his job until he was caught reading books and was labeled dangerous by the news when he was on the run. Montag fought with the society as a whole and the government, where as Luke fought with individuals. Montag was influenced by one of his neighbors, a little girl named Clarisse. She opened his mind and made him think about things. For example she asked Montag if he was simply happy, and then Montag was left puzzled thinking ââ¬Å"Of course Iââ¬â¢m happy. What does she think? Iââ¬â¢m not?â⬠(pg10). Montag also blames other for his actions. For example when he blamed his hand for taking the book and putting it into his coat, ââ¬Å"Montag had done nothing. His hand had done it all, his handâ⬠¦Ã¢â¬ (pg 37) . Luke and Guy Montag are both similar because they both impacted their societies, Lukeââ¬â¢s being in the prison and Montagââ¬â¢s being the town. Both had societies with an ultimate tool of conformity, the box and the mechanical hound. Both characters fought for what they believed was right. Montag wanted to rebuild the society after it was bombed, and Luke wanted to prove that he did know wrong from right before he was put in the box. Both Montag and Luke took major risks and both knew the consequences before they made their actions making them nonconformists. Montag used a little ear piece called the green bullet that allowed him to talk to Faber for his great escape. Luke was severely beaten multiple times by the prison warden, and he still ran away. Luke is more of a nonconformist than Guy Montag. Luke went against the most important thing in a conformist society, the law. Luke became the leader after people followed him, and wanted him to be the leader. Luke had a less of a need to be affiliated with anyone, like when he first got to the prison and just ignored what Dragline had to say about him or any other inmates. Most importantly Luke was more of a nonconformist because he went against the conformistââ¬â¢s rules and values, having to go in the box accepting the punishment and not running away.
Sunday, July 21, 2019
Internal Communication Audit Example
Internal Communication Audit Example Introduction In general, internal communication refers to any kind of verbal and non-verbal communication between members of an organisation (Neuroni et al., 2008; Welch Jackson, 2007). Furthermore, from a strategic perspective, internal communication can be defined as ââ¬Å"communication between an organisationââ¬â¢s strategic managers and its internal stakeholders, designed to promote commitment to the organisation, a sense of belonging to it, awareness of its changing environment and understanding of its evolving aimsâ⬠(Welch Jackson, 2007). Bill Quirke, one of leading authorities on internal communication, noted that ââ¬Å"when employees understand their overall role in the business, 91 percent will work towards that success, but the number plummets to 23 percent if they donââ¬â¢tâ⬠(Quirke, 2008). This reflection shows that an effective internal communication strategy enables the business to secure the engagement of the employees and subsequently achieve success. A recent study from Towers Watson further supports the fact that internal communication is a key component to the business performance (Towers Watson, 2014). The study concludes that ââ¬Å"companies with high effectiveness in change management and [internal] communication are three and a half times more likely to significantly outperform their industry peers than firms that are not effective in these areasâ⬠(Towers Watson, 2014). In todayââ¬â¢s world of constant change and evolution, organisations are recognising the need to reshape and strengthen their internal communication strategy and use it as a driver to adapt and manage the continuous change (Melcrum, 2014). Our study will try to examine to what extent the above paradigms apply to the specific context of Capital Horizons, a financial company in Mauritius. Purpose and Objectives of the study Our study will perform an internal communication audit of Capital Horizons, which is a systematic analysis of the all internal communication practices within the company, their alignment with the communication strategy and overall business strategies. The internal communication audit of Capital Horizon will mainly focus on the below objectives: Identification of strengths and weakness of the companyââ¬â¢s internal communication system Recommendations for improving the communication system at the company Literature review What is internal communication? In addition to the definitions of internal communication given in the introduction above, there are many other concurrent definitions from scholars and professional in the field of internal communication. One of the most famous definition cited numerous time is that from Frank and Brownell who define it as ââ¬Å"the communications transactions between individuals and/or groups at various levels and in different areas of specialisation that are intended to design and redesign organisations, to implement designs, and to co-ordinate day-to-day activitiesâ⬠(Frank Brownell, 1989). Rachel Miller, from allthingsic.com, has a more simplistic definition of internal communication as ââ¬Å"communication inside an organisation between a company and its audiences.â⬠The internal audiences of a company would include all the stakeholders within the company such as those inferred from Frank and Brownellââ¬â¢s definition of internal communication (Frank Brownell, 1989), that is, the employees, the supervisors, the different levels of managers, the executives and c-level executives. In fact, Welch Jackson categorise the stakeholders of internal communication into four interrelated dimensions, which are ââ¬Å"internal line manager communication, internal team communication, internal peer project communication and internal corporate communicationâ⬠(Welch Jackson, 2007). Internal communication can be mainly categorised in two forms. The first form is managed communication which is the formal communication channels between the management and the employees. The second form, commonly referred to as ââ¬Å"grapevineâ⬠, is the informal communication that takes place among colleagues at the workplace (Welch Jackson, 2007). What is an internal communication audit? Katlin Smith, from Urban Words Group, simply describes an internal communication audit as an exercise that would answer two questions, which are ââ¬Å"What are you communicating?â⬠and ââ¬Å"Are you communications effective?â⬠(Smith, 2014). This implies that the audit will set the basis for a SWOT analysis of the internal communications practice of an organisation and in fact, a SWOT is the eight step in Katlin Smithââ¬â¢s Ten Steps for Conducting a communications audit (Smith, 2014). Bob Bullen from Edelman, together with his research group, has ââ¬Å"identified three key steps organizations can take when reviewing their internal communications channelsâ⬠which are ââ¬Å"Examine any existing researchâ⬠, ââ¬Å"Collect primary quantitative researchâ⬠and ââ¬Å"Conduct primary qualitative researchâ⬠. These steps demonstrate that internal communication audit is similar to any conventional audit, that is, it is a systematic analysis or survey. The difference in this case is that the audit would be examining the data about the internal communication channels and practices and not financial data. Why is internal communication important? As mentioned in the introduction above, there is seems to be a correlation between employee engagement and effective internal communication as pointed out by Bill Quirke in his book ââ¬Å"Making the Connectionsâ⬠(Quirke, 2008). Towers Watson in its latest editions of its ââ¬Å"Change and Communication ROI Study Reportâ⬠notes that there is a ââ¬Å"continued strong relationship between superior financial performance and effective communicationâ⬠(Towers Watson, 2014). This conclusion is further expanded as part of the introduction above. Meldrum recent ââ¬Å"Agility: Special Reportâ⬠demonstrate also that there is a close relationship between how a company embraces change and how effective its internal communication is. The report argues that internal communication practices should adapt rapidly or rather be ââ¬Å"agileâ⬠in order to meet the needs of the ââ¬Å"faster and more complexâ⬠ââ¬Å"global marketplaceâ⬠(Meldrum, 2014). Through the above points, we can understand that internal communication if done effectively can result in employees being more engaged thus resulting in more productivity from their part and ultimately to better performance of the company as a whole. We further collect that effective internal communication is a key for a company to successfully embrace and manage changes in its internal and external environments. What are the key trends in internal communication? Social Media is currently the buzz-word around many circles including internal communication. In its 2013 ââ¬Å"Change and Communication ROI Study Reportâ⬠, Towers Watson notes that ââ¬Å"the best organizations are building a sense that all employees are in it together, sharing both the challenges and rewards of workingâ⬠(Towers Watson, 2013). This refers directly to social media and the fact that successful companies are seizing the opportunity presented by new technologies to ââ¬Å"build [a] communityâ⬠of employees in order to be closer to them. Although ââ¬Å"social media is an effective way to build communityâ⬠, the report however notes that only a little more than half of the companies surveyed are making use of this tool (Towers Watson, 2013). Tom Hank, from the HR Trend Institute, foresees ten ways that internal communication will change (Hank, 2014). Some of his points also re-join the trends of using social media and technology more. He also argues that internal communication would become more ââ¬Å"open multi wayâ⬠, that is, ââ¬Å"more and more transparencyâ⬠in the communication between management and employees (Hank, 2014). As noted by many recent studies, (e.g. Meldrum, 2014; Towers Watson, 2013, Rima, 2014), internal communicators will be taking more visible in the organisation in contrast to traditionally being behind the scene. The studies noted also that there would be a need to measure the value that internal communication is bringing to the organisation so as to constantly assess it alignment to the business objectives. Conclusion To be completed.
Chronic Kidney Disease
Chronic Kidney Disease Chronic conditions have been defined as ââ¬Å"health problems that require ongoing management over a period of years or decadesâ⬠and have been labelled as the biggest challenge faced by the health sector in the 21st century (WHO, 2002:11). While the economic cost of managing them is high, Suhrcke, Fahey McKee (2008) identify some strong economic arguments that may be made in support of the need for societies to invest in their (chronic diseases) management. They identify some primary benefits such as improved health (in terms of patients quantity and quality of life in years), long-term cost savings from complications that are prevented, and workplace productivity experienced by patients and their employers. Management of such conditions are no longer evaluated by the rates of survival alone but, also, by the quality of life experienced by patients as a result of the therapy (Bowling, 2005) Chronic Kidney Disease (CKD) is becoming a global pandemic (Mahon, 2006; Chen, Scott, Mattern, Mohini Nissenson, 2006; Clements Ashurst, 2006). The disease causes gradual decline in kidney function (Silvestri, 2002). It has been categorised into 5 stages according to the glomerular filtration rates (Johnson Usherwood, 2005) and the progression through these stages is influenced by several processes, mostly lifestyle-related (Riegersperger Sunder-Plassmann, 2007). Patients with stage 5 kidney disease (end stage) must receive kidney transplant, peritoneal dialysis or haemodialysis to survive (Niu Li, 2005). However, Wu et al. (2004) identifies that many patients undergo either haemodialysis or peritoneal dialysis because kidneys are, mostly, not available for transplant. Between these two treatment methods, haemodialysis is more common in many countries (Jablonski, 2007; Zhang et al., 2007; Martchev, 2008) although Carmichael et al. (2000) report that about 50% of dialysis patient s in the United Kingdom are on some form of peritoneal dialysis. The two common treatment modalities for kidney failure (haemodialysis and peritoneal dialysis) have the same primary purposes: to remove metabolic waste and excess fluids, and maintain fluid and electrolyte balance the functions the kidneys have failed to perform (Martchev, 2008; Timmers et al, 2008). However, each of them places unique demands on the patient as well as the healthcare team. For instance, patients on conventional haemodialysis have to spend between three to four hours on the machine for three times in a week (Rayment Bonner, 2007; Dunn, 1993). This, in addition to transportation to and from the haemodialysis centre or hospital, if they are not on home haemodialysis, affects their work or family life (Martchev, 2008). Likewise, patients on continuous ambulatory peritoneal dialysis (CAPD), the most common form of peritoneal dialysis, have to allow dialysate to dwell within their peritoneal cavity for an average of four hours and exchange of the dialysate is done about four times in a day (Dunn, 1993; Bowman Martin, 1999; Gonzalez-Perez et al., 2005). Moreover, compliance to dialysis regimen is very difficult because of all the dietary and fluid restrictions and other lifestyle modification associated with it (Cleary Drennan, 2005; Timmers et al., 2008; Martchev, 2008). Presently, more than 23,000 adults in the UK undergo dialysis treatment as a result of kidney failure and this number is expected to increase yearly (World Kidney Day, 2009). Korle-Bu Teaching Hospital (Ghana) recorded 558 cases of chronic kidney disease between January 2006 and July 2008 in the country (All Africa, 2009) and this may represent less than 30% of the total disease burden as the hospital serves a few regions in the country. I once encountered a 27-year old young man who had been diagnosed with kidney failure. At that point in time, my concern was the kind of life he would experience depending on dialysis for survival. Cleary and Drennan (2005) identifies that patients with kidney failure have lower quality of life than the general healthy population while Loos et al. (2003), also, identify that patients with kidney failure have poor quality of life as compared to other patients with other chronic diseases. Complications such as anaemia and fatigue may contribute to the lower quality of life in patients with kidney failure (Phillips, Davies White, 2001). Therefore, management of kidney failure should not only be cost-effective, but should also provide acceptable quality of life for the patients (Kring Crane, 2009). How, then, can health professionals provide an acceptable quality of life for persons diagnosed with kidney failure? Major roles played by health care personnel include educating, encouragin g, and assisting patients to choose the treatment modality that is best for their unique needs (Niu Li, 2005). It is, therefore, appropriate for nurses to know which of the two kinds of treatment modalities promises an acceptable quality of life for individual patients, and this knowledge should be supported by appropriate evidence gathered through quality research. In the 21st century, patients feelings and perceptions on health care are paramount to the feelings and perceptions of the health care providers (Bowling, 2005). Therefore, studying the quality of life, as experienced by patients on a specific regimen, requires the direct, subjective assessments of the patients and not the objective assessment of the health care provider (Kring Crane, 2009). However, quality of life lacks a unanimous definition as a concept, making interpretation and synthesis of studies on it very difficult (Cleary Drennan, 2005; Kring Crane, 2009). Researchers and theorists have reached a consensus on some characteristics of quality of life as a concept: it is multidimensional, temporal and subjective (Bredow, Peterson Sandau, 2009). The multidimensional aspect of the concept comprises of the physical, psychological and social capabilities of the person (McDowell, 1996 cited by Fortin et al., 2004). It is temporal because people can change their values and perc eptions to fix the changes in their perceived quality of life as circumstances change (Sprangers Schwartz, 1999). It is subjective because, as stated earlier, patients perceptions and feelings on such an outcome supersede that of the health care provider. Nevertheless, Tobita and Hyde (2007) states that there are some objective measures such as age and gender that can influence the measurement of quality of life. Different subjective tools have, therefore, been developed to measure subjective aspects of quality of life but these are of two kinds: generic and disease-specific measures (Tobita Hyde, 2007). Generic tools measure broad aspects and can be used for several types of diseases at different locations and for different cultural groups while disease-specific tools are for specific types of diseases or patient groups (Patrick Deyo, 1989). When the two kinds of tools are combined, different populations can be compared and sensitivity to the changes that might occur with time is enhanced (Wu et al., 2004). The generic tool that is commonly used to measure quality of life is the Medical Outcomes Study Questionnaire 36-Item Short Form Health Survey (SF-36) (Neto et al., 2000; Fortin et al., 2004; Morsch, Gonà §alves Barros, 2006). Carmichael et al. (2000) identify that three disease-specific measures have been designed for dialysis patients and these are Kidney Disease Questionnaire (KDQ) , a questionnaire designed by Parfrey et al. and the Kidney Disease Quality of Life questionnaire (KDQOL). Polaschek (2003) identifies that most of the studies that have been undertaken to explore the quality of life of patients with kidney failure have used the quantitative approach. However, he adds that a few nursing studies have used qualitative methodologies in an attempt to understand the quality of life as experienced by patients on dialysis. For example, Al-Arabi (2006) used the naturalistic enquiry method to identify how the challenges faced by patients with kidney failure influence their quality of life. Sadala and Loreà §on (2006) also used a phenomenological approach to explore patients perspective on their dependence on haemodialysis machines for survival. Grounded theory approach has, also, been used Kaba et al. (2007) to understand patients experience of kidney failure and dialysis in Greece. So far, this essay has addressed the poorer quality of life experienced by patients with chronic conditions, with special emphasis on that of patients with kidney failure. It has, also, touched on the attempts made by theorists and researchers to conceptualise and assess quality of life. Development of tools to measure subjective quality of life has created more diversity in the assessment of quality of life of patients, either by the use of quantitative or qualitative methodologies. It has been stated earlier that nurses and other health personnel assist patients in choosing the treatment modality that is best for their condition with the best available evidence. Therefore, the question for healthcare providers to answer is ââ¬Ëdoes peritoneal dialysis, compared to haemodialysis, provide a better quality of life for patients with kidney failure? The next section would look at ways by which health care providers can use research to generate answers to the above question. This section would critically appraise various research methods that could be employed to answer my research question does peritoneal dialysis, compared to haemodialysis, provide a better quality of life for patients with kidney failure? Empirical research, audit/service evaluation and systematic review of published studies are the approaches that would be considered in this essay Empirical Research Qualitative and quantitative designs could be used to answer the above research question. However, steps to control bias and to ensure reliability of the findings should be considered (Polit Cheryl, 2008). Consideration should also be given to ethical issues (Robson,..) Qualitative research is the best approach when questions on ââ¬Ëwhat, ââ¬Ëhow and ââ¬Ëwhy on a phenomenon are to be answered (Green Thorogood, 2004). Some of the research traditions that are used in qualitative studies include ethnography, phenomenology and grounded theory (Polit Cheryl, 2008). To understand quality of life, as experienced by dialysis patients from their own perspective, phenomenological approach appears to be more appropriate. Polit and Cheryl (2008) identify that phenomenological study focuses on the meaning and importance attached to a phenomenon by those experiencing it and suggest that this approach is beneficial for studies on concepts that have been poorly defined, such as quality of life. If phenomenological approach is used for my research question, I would interview dialysis patients on how kidney failure and dialysis have affected their quality of life, after obtaining their informed consent for the study. However, Ashworth (1996) states that researchers using descriptive phenomenological approach by Husserl should set aside all their preconceptions on the phenomenon that is being studied (bracketing). For instance, now that I know that dialysis patients have a poorer quality of life, as compared to other patients with other chronic diseases or the general healthy population, I should be able to set such an idea aside during the collection and analysis of data. But Polit and Cheryl (2008) identify that researchers using interpretive phenomenology approach by Heideggar acknowledge that bracketing is not possible in empirical studies. Nevertheless, both types of phenomenological studies require the researcher to be open to all meanings that are given to a phenomenon by those experiencing it and maintain such an attitude when analysing the data and describing the findings. One limitation of phenomenology, however, is that small number of participants can be used for each distinctive phenomenological study, usually ten participants or less (Polit Cheryl, 2008). Phenomenology shares other limitations of qualitative research methods. Given (2006) identifies that qualitative research generate a lot of data, even when the sample size is small. He also states that collecting and analysing data may take a long time and results may not be generalised because of the small number of participants. Therefore, even though phenomenology and other qualitative methods may offer me rich and in-depth information on dialysis patients perspectives on their quality of life, a qualitative design may not be suitable to answer this research question for generalisation purposes.
Saturday, July 20, 2019
Social and Individual Responsibility in Frankenstein :: Social Responsibility in Frankenstein
Social and Individual Responsibility in Frankenstein à Mary Shelly wrote Frankenstein in a time of wonder. A main wonder was whether you could put life back into the dead. Close to the topic of bringing life back into the dead was whether you could create your own being, like selective breeding but a bit more powerful. Close to where Mary lived there was a man named Vultair was experimenting putting electricity through Frogs to see if they could come back to life. With that going on close to her as well as the fear of a revolution and the pressure on her to think of a ghost story it is not surprising she thought of a horror story that would still be popular in the 21st Century. Now I have explained where the story came from and why it is as it is I will explain the social responsibility it brings up and how it is still important today. Looking after something you create is one point it brings up. Frankenstein created his creature so he should have looked after it but instead just because he didn't like the way it looked he ran away. He never taught his creature anything so for all the creature knew it could have been okay to kill people and suchlike. That relates to today as some children who were not taught right from wrong by their parents watch films like Scream and I know what you did last summer where murdering seems cool as it involves Jennifer Love Hewit, Sarah Michelle Geller and Neve Cambell getting killed. The children watch these and think "I want to be like that scary guy with the mask" and they go and try to kill someone. If they do they get charged for the offence but many people think that the children's parents should be blamed as they never taught the child right from wrong and they didn't stop the child (sometimes as young as eight or nine) from watching the video which is rated eighteen or fiftee n. When the filmmakers hear about how their film was responsible for a death they never (except for once) take the film away from the public and what they usually do is make a less violent sequel, which isn't really helping anyone and less violence still is some violence. Teaching a child right from wrong is another point it brings up but I feel I have covered this point in the section above.
Friday, July 19, 2019
breastfeed or bottle-feed? Essay -- essays research papers
Is the mom going to breastfeed or bottle-feed? I must tell you that breast milk is usually best for your baby. -Each motherââ¬â¢s breast milk is made especially for their own newborn. It contains all the Vit., Min. & iron that your baby needs( where as bottle milk has as little as 5-10% of all vit., min., & iron that are used by your baby.) Breast milk also continues to chg. as your baby grows to meet the changing needs of your infant, no formula is capable of such a chg. Breast milk contains protecting agents to help insure your babyââ¬â¢s health, these agents (WBCââ¬â¢s and immunoglobins) help fight DZ and INF. Advantages of Breastfeeding (Disadvantages to bottle feeding): 1)à à à à à promotes bonding between mom and infant, easily and quickly digested. 2)à à à à à Breastfed babies have fewer illnesses and faster recovery. The antibodies found in breast milk provide immunities that make it easier for a baby to fend off illnesses such as colds and ear infections. So not only do breastfed babies tend to get sick less often but when they do get sick, they get better faster then babies that are bottle fed. Pre-mature babies who get breast milk also have less GI problems 3)à à à à à Breast milk has long term health benefits for your baby. The positive effects of breastfeeding last well beyond babyhood. Studies show that babies breastfed for the first six months are 43% less likely to become obese as children, if breastfed for more then 1 year they are 72% less likely to be overweight. Breastfeed babies have a lower risk of HTN later in life, they also have a lower risk of snoring and obstructive sleep apnea later in life. Breastfeed babies also have an average of 8 to 10 IQ points higher then bottle-fed babies. Finally breastfed babies have a lower incidence of SIDââ¬â¢s 4)à à à à à Breastfeeding helps to take the pounds off after pregnancy. Producing breast milk requires 500 calories a day 5)à à à à à Breastfeeding also helps benefit momââ¬â¢s health. Some studies indicate that breastfeeding decreases or lowers a womanââ¬â¢s risk of pre-menopausal breast cancer. It also appears to protect against osteoporosis. 6)à à à à à Breast milk is inexpensive as opposed to bottle feeding which tends to run around $1400 to $1800 a year. 7)à à à à &n... ...oiling, soaking in antibacterial solution (instructions are on the packet), or microwave bottle sterilizer. Store sterilized bottles in the refrigerator. Prepare the formula and shake thoroughly. Warm to room temp then give to baby 4)à à à à à Feeding the baby ââ¬â Cuddles and comfort are as important for your baby as feeding is, bottle fed babyââ¬â¢s can bond too. Cradling your baby in your arms is the best position. Never feed the baby while he or she is laying down! Problems while Breastfeeding: 1)à à à à à Sore nipples (usually during the first week) Check the latch on technique and position of the baby during feedings. You want to vary nursing positions. You can also use OTC lubricants or express a little milk or colostrum onto your nipples before and after nursing, gently pat dry (antibacterial qualities) In most cases sore or cracked nipples are no longer painful once good positioning and latch on are achieved. 2)à à à à à Breast engorgement usually occurs in 2-3 days but is usually temporary and last only 3-7 days. For treatment and prevention wear a comfortable bra to support your breasts (no under wire at this time)
Thursday, July 18, 2019
Media influence on homosexuals
Those who are interested in how media has influenced the LGBT community. Essay Question: How has the media influenced the LGBT community and society's view on the LGBT community? Thesis: One main contributing factor that has impacted our societys view on gay marriage is how they have been portrayed on the screen, by celebrities and in the media. Rationale: My original paper was supposed to be about weddings and social media but I found that to be too broad and extremely difficult to research.After a couple days of thinking I decided to narrow that topic even more. I decided on how the media has effected society's opinion on homosexuality because I thought it was interesting to see how much the mass media can affect our views on something so controversial. Strengths and Problems: Argument: Some may argue that the media's influence is not a good thing because a lot of people are still against homosexuals but I believe it is something that we cannot avoid. My argument is stronger in thi s final draft, but may still be confusing.Evidence: I spent a lot of time trying to research this topic because this is something IVe never thought about before this paper so it is very unfamiliar to me. Once I started researching though it was apparent how much TV has influenced me and my views on homosexuality, which can be seen in my introductory paragraph. I was so surprised to find out about the term, contact hypothesis. Before this paper, I knew the definition but wasn't sure if there was a term for it. Organizational: I definitely tried to make this paper flow more smoothly. Writing the transition were a little difficult though.I still feel like my conclusion is very weak, I struggled for a long time but could not come up with something that would wrap up the essay better. Style: I'm ot sure what to describe my style as. I Just hope the readers will be able to relate. Revisions and Discoveries: I added more about Ellen DeGeneres, and I also added a paragraph about the film, V alentine's Day. I took out the paragraph about adopting children because I realized that there wasn't much correlation with what the media has done. Questions: Am I using the terms of gays, lesbians, homosexuals and LGBT correctly?Which evidence stood out the most? Yvonne English MiddelJans Media and Homosexuality Autumn 2013 What do we typical think of when we hear the word gay or lesbian? Is it a flamboyant male or a tomboy female? Many years ago this may have been the case and to some it still may be. But when I hear the word gay or lesbian I automatically think about my favorite show, Greys Anatomy and the lesbian couple who are attractive and nothing like tomboys. Homosexuality is one of the most controversial topics in our society but in the past t years our opinions and dispositions nave change d.One main contributing factor that has impacted our society's view on gay marriage is how they have been portrayed on the screen, by celebrities and in the media. On January 1 lth, 97 3 PBS released its first broadcast of, An American Family. The show was a twelve hour documentary series that followed the Loud family of Santa Barbra, California. An American family spanned out into a twelve week show following Bill and Pat Loud and their five children, Lance, Kevin, Grant, Delilah and Michele. This documentary challenged the traditional views of an American middle class family.Unlike shows such as, The Brady Bunch and Leave it to Beaver, which depicted a happy and perfect family, The American Family showed a family going through a divorce and their oldest on, Lance's decision to tell his parents about his homosexuality (An American Family). Lance is widely believed to be the first gay person in American reality television and because of this it has made him a well-known, ââ¬Å"gay iconâ⬠to the LGBT community. Lance went on to be a part of a popular band, ââ¬Å"The Mumpsâ⬠and died at the age of 50 in 2001 due to Hepatitis C and HIV.Lance was an inspir ation and paved the way for homosexuals in the media. Since Lance Longs premier on television many popular shows and movies have aired that have a lead or supporting actor/ actress that is a homosexual or portrays a homosexual. Most of these portrayals have had a positive influence on the lesbian, gay, bisexual and transgender (LGBT) community. As more LGBT celebrities came out about their sexual orientation the more acceptable it became for LGBT characters to appear on television. This is a great example of the Contact Hypothesis and the Parasocial Contact Hypothesis.The Contact Hypothesis can be accredited to Gordon W. Allport and states that ââ¬Å"under appropriate conditions, interpersonal contact is one of the most effective ways to reduce prejudice between majority and minority group members. The Parasocial Contact Hypothesis is similar but focuses on one sided relationships. For example, how an individual may know about a celebrity through mass medias but that celebrity does not know about the individual (Schiappa) In 2008 it was briefly legal for homosexuals to become married.Ellen DeGeneres and her partner of then four years, Portia de Rossi took this window of opportunity to become married. DeGeneres lied about her sexual orientation for many years. She made her television debut on The Tonight Show in 1986 and that same year the AIDS epidemic was at its high so a ot of homosexuals were not ready to reveal their sexual orientation due to the fear of being Judged or out casted by society. Ten years later Ellen DeGeneres had the opportunity to have her own show, Ellen. Yet she still decided to keep her orientation a secret.In 1997 during the fourth season of her show, DeGeneres decided to come out about her sexual orientation in a sitcom where she is in the waiting room of an airport trying to tell a woman that she is attracted to her, instead she announces it to the whole audience by accidentally leaning over a microphone Ellen DeGeneres is undoubtedl y a charming person. DeGeneres has won 49 out of 51 award nominations and won the hearts of many Americans. Just some of the great roles she has been a part of include hosting the Emmy Awards, Judging season nine of American Idol and using her popularity to bring awareness to many humanitarian efforts.DeGeneres has supported over 35 different charities including Susan G. Komen for the Cure and St. Jude Children's Research Hospital (Neary). Ellen DeGeneres is another perfect example ot the Parasocial Contact Hypothesis. We know everything about ner because of the media, and by seeing her positive influence on the world we have an nclination to like her. In 2008 the Gay and Lesbian Alliance Against Defamation (GLAAD) did a survey of more than 2,000 U. S. adults 18 and older and found that two out of ten changed their views of homosexuals to a more positive view point in the past five years.Thirty four percent said their views were influenced by seeing a gay or lesbian character on tel evision and twenty nine percent said it was by a gay or lesbian character on film (Watercutter). It's amazing how societys view of homosexuals can be changed from a negative to a positive understanding by the power of mass medias. Before the LGBT community was represented on television or films, society did not have an accurately representation of what gays and lesbians were like.Probably thinking that being a homosexual is unnatural and even a mental illness! Some people may still believe that but since being exposed to LGBT characters from shows like Friends (Carol and Susan), Greys Anatomy (Calliope and Arizona) and Will & Grace it has enabled society to be more welcoming or sympathetic towards the LGBT community and resulting in LGBT individuals feeling less like an outcast. The media has also helped promote the realization that omosexuality is very much a part of todays culture in the United States.One of the longest running television shows with gay characters is Will & Grace. Over the eight year span on this television show (1998-2006) Will & Grace has earned sixteen Emmy Awards and eight-three nominations with an average of 17. 3 million viewers a week at its peak in 2001. Will & Grace is a show that positively portrays two gay men with completely different personalities. Will Truman is a gay attorney whose orientation is not necessarily made clear at first to a viewer but his co-star Jack McFarland fits the tereotypical homosexual male.Jack is ââ¬Å"flamboyantly gay, continually unemployed and a self-described actor/dancer/choreographer. â⬠(Schiappa). By showing two different personalities of gay men it can help us better understand that yes, there are homosexual men that are flamboyant but a homosexual man can also take form in a charming and handsome man such as Will Truman. Another idea that was promoted or bought up in Will & Grace is when Will married his long time on-again off-again love affair, Vince and then two of them went on to raise a son together.This brings up he idea of same-sex marriage and how two homosexuals can raise a child together which many people still think is not appropriate but Will & Grace have brought attention to issues like these that the LGBT community have to face daily. Although there aren't as many films that help bring awareness to the LGBT community there are usually small supporting actors that will portray a homosexual. One movie that comes to mind is, Valentine's Day. Valentine's Day follows intertwining couples and single people in Los Angeles and what they expect on this day of love. There is Holden Wilson who is portrayed by Bradly Cooper.Wilson is on the plane chatting up a character played by Julia Roberts. They start to talk about their lives and how Wilson is recently single. Up until the end of the movie not much is told about Wilson's personal life. Then there is Sean Jackson, played by Eric Dane who is a top NFL player who is contemplating retiring from his career. During a press conference Jackson says that typically someone retires because they want to spend more time with their families but Jackson has not been able to do that because he is gay and nas nad to hide his sexual orientation tor the sake ot his career.The reporters are confused on whether or not Jackson will continue to play. He makes it clear that he is going to continue playing in the NLF but he did not want his goals of having a family postponed due to his previous fear of coming out. One of the ending scenes is Wilson surprising Jackson at his home. Throughout the entire movie I had no idea that either characters were homosexuals. Jackson and Wilson are both very handsome and their characters in the movies showed no signs of the stereotypical gay man. This shows that anyone can be gay and that the ââ¬Å"stereotypicalâ⬠homosexual individual is a tereotype that is slowly dying.By making the characters Wilson and Jackson relatable it helps us as a society have a more accurate r epresentation that anyone around us can be a homosexual and not Just the old stereotype of flamboyant men and tomboy females. The LGBT community has come a long way since the 1970's and they are still fighting for equal rights. Because of the portrayals of gays and lesbians in the media and also the uprising of homosexual celebrities it has helped our society become more open minded and welcoming of the LGBT community when ompared to the mindset of the society fifty years ago.Without the media's influence, where would society be in regards to how much more open minded the world has become of homosexuals? Thanks to the media, it is almost like an approval for individuals that it really is okay to a homosexual and that there is no need to be ashamed. Because if so many people love Ellen, who seems like a normal individual other than the fact that she is a lesbian then there is no need to Judge others on their sexual orientation.
Hayward Healthcare Systems Essay
Mr. trail capital of Mississippi is the mod operations carriage in Hayward health care Systems. He came in to solve a number of problems with the scattering center including higher(prenominal) aims of defects and errors in frames from clients. In just a few weeks after accepting the position, Mr. capital of Mississippi discovered that the former manager hire supervisors on the bag of job length of service and friendship. Moreover, many of his employees were convicted felons who disturbed the work environment. Arguments and separate issues among employees were solved with physical or verbal abuse this in parti every(prenominal)y was because background and references were non checked preliminary to hiring those employees and managers and supervisors failed to fulfill their duty and responsibilities.One mean solar day Mr. capital of Mississippi was informed about a heated challenge between ii of his employees. The tense fact was between a black and a white potent fo r the medication that was contend in the workplace. Because in that location was no official company constitution in regards to the music that was allowed in the workplace, Mr. capital of Mississippi was puzzled on whether or not to penalize the employees and even more important, how he could go along further akin(predicate) situations. epitome of RecommendationBefore creating a cutting company polity in regards to impossible employee conduct, Mr. capital of Mississippi must descend the involution by disciplining both Mr. Ed Williams and Mr. blood brother Jones. Mr. capital of Mississippi must use his designer as operations manager and intimate top(prenominal) level solicitude to avert these both employees for a short finis of while. In admission, both employees should be issued a written warning informing them of speedy termination of their concern upon another resistance or other unacceptable conduct. Aditionally, Mr. capital of Mississippi must recommend company prudence to create a corpo set up policy on the music allowed in the worksite. By informing all his employees that all of them should note this policy or they are button to be castigated, he can discipline that incidents such as the one of Mr. Williams and Mr. Jones exit be less worryly to come on in the upcoming. Case summaryMr. Bob Jackson is the new operations manager of the distribution center for Hayward Healthcare Systems. This $80 million a year demarcation hired Mr. Jackson for this job in hopes that he solve the problems in the distribution center. Recently, the center had drawd a real high level of defects (140 per month) and an unacceptable rate of errors in the revisions striken from client hospitals (ORourke, 2013, p. 301), so Mr. Jackson seemed to be the right chance to correct these issues. Considering that Mr. Jackson had operations experience in the company, top level management felt confident of his capabilities to improve the consummati on of the distribution center in a fairly short period of time. after(prenominal) a few weeks into his new position, Mr. Jackson discovered that five supervisors hired by his predecessor had been selected for their position on basis of job seniority or personalised friendship (ORourke, 2013, p. 301). Without any doubt, this caused employee supervisor relationships to be tense, amateurish and of poor credibility For example, it was unembellished that employees had an overall negative attitude towards their peers and managers. This caused the overall working environment to be hostile, between others.In addition to the situation of the supervisors, Mr. Jackson withal discovered that seven employees were convicted felons who had been captive for violent assaults on their victims (ORourke, 2013, pp. 301-302). Clearly, it can be assumed that employees were hired without their backgrounds and references being checked. On the other hand, because of their violent background, employees w ere used to settle their differences with physical and verbal attacks to separately other. thus far worse, poor management did not service these issues letting the situation to escalate.The climax of this situation came when Mr. Ed. Williams and Mr. Buddy Jones got into a heated dispute on the type of music that was vie in the worksite. Considering that Mr. Jacksons work force included minorities, including black people such as Mr. Williams, it was essential for upper level management to develop a corporate policy on this, which at the time they did not have. In contrast to ult managers, who failed to disciplinenegative actions, Mr. Jackson had to be sure to both discipline these two employees and urge on for a corporate schema that would specify music issues in order to avoid same situations over the big run. Alternatives IdentifiedUpon this issue, Mr. Jackson is limited in his alternatives. As a newly hired manager, he must decide on two important issues the situation of Mr. Williams and Mr. Jones and in addition how he give prevent similar situations in the hereafter. I have determine two alternatives on the situation of his employees and besides one on how to prevent future harsh situations. Also, an option has been identified so Mr. Jackson in case he can not divvy up with the situation.In reference to the situation between Mr. Williams and Mr. Jones, Mr. Jackson canAccept the situation abridge the situationBy accepting the situation, Mr. Jackson result be able to discipline both employees by perhaps suspending them from their shores and besides issuing them a written warning. alike serving as punishment for their actions and as a statement of this behavior volition not be accepted any longer, this action will indicate other employees as a warning that amateurish behavior will not be longer accepted. Besides taking this straightaway action, Mr. Jackson must suggest to upper level management to create a corporate policy on the music al lowed in the workplace in order to prevent future similar situations. On the other hand, Mr. Jackson can also abbreviate the situation and just let it as is, following the pattern of unprofessional management from the previous manager.If Mr. Jackson feels like he can not deal with this situation, he can simply ignore it and just step down from his duties as operations manager. This would not be a nice option since not entirely is this a nifty opportunity for him to collection off his skills but also he was hired to solve this problem. Recommendation found on the possible alternatives identified for Mr. Jackson, it is testimony for him is to discipline both Mr. Williams and Mr. Jones and also to advocate for a corporate policy on the music allowed in the workplace.Immediately, Mr. Jackson should take disciplinary actions against the two employees, Mr. Williams and Mr. Jones. As give tongue to above, Mr. Jackson should suspend 5 business organisation days without pay both of t hem for their actions on the music player incident. In addition to this, he should also issue a written warning to both of them specifying their illegitimate actions and detailing that on a future occasion, similar actions will cause employment termination. On the other hand, a good test on the effectiveness of this recommendation would be to see if after the respite and warning, the employees continue their past behaviors. In regards to fiscal costs for this action, these actions will actually only the company money. Specifically, they will save in total 5 days of net profit from the two employees. For example, $120 per day for each in five days will total savings of $1,200.00. Besides the pecuniary public assistance, a more important benefit will be the security that similar situations will be less credibly to happen.Besides this action, Mr. Jackson should also obtain the creation of a corporate policy on the music that should be played in the workplace. This will benefit all in the company since everyone will populate the type of music that can be played and its volume. No two employees will argue for the music issues since the company will rule over this. A commodious way to supervise the progress of this this go away will be to survey ecstasy from employees after six months of its implementation and to chart future situations dealing with music in the future. In sum, this will be great for everyone in the company and will prevent many future situations such as the one of Mr. Williams and Mr. Jones.ReferencesORourke, James S. Managing Conflict. care Communications A Case Analysis Approach. 5 ed. New York Prentice Hall, 2012. 289-315. Print.
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